Claims help
The day you need insurance is the day we work hardest for you.
Email us first
- Make sure everyone is safeCall 911 if anyone is hurt. Move to a safe place.
- Prevent more damageCover a damaged roof, shut off water, and keep receipts for any emergency repairs.
- Take photosDamage, vehicles, the scene, and any police report number.
- Email usWrite to service@notifynearby.com with your name, policy, and what happened. We open the claim with your carrier and send you the claim number.
- We stay with youYour account manager follows up with the adjuster and checks in with you until the claim is closed.
After hours
Every carrier we work with has a 24-hour claims line printed on your ID card and policy documents. For a serious loss at night or on a weekend, report it to the carrier directly, then email us. We pick it up first thing the next business morning.
What we do for you
- Explain your coverage before you talk to the adjuster
- Help you find contractors and rental cars
- Push for answers when a claim stalls
- Review the settlement with you